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Attributes won't show

11 Dec 2018 14:13 #3587 by Esther
Attributes won't show was created by Esther
Hi,
I duplicated a website with the Excel Woocommerce plugin, migrated it to another server, then updated the plugin to a new version and changed the API key to a new one. For some reason, after the site was duplicated the product attributes won't show, although the "Attribute show for product" checkbox checked. Tried to re-calculate the memory several times, to downgrade to the previous version, to remove the plugin and add it again, to check and uncheck different attributes - nothing helps.
Could you advise anything, please?

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12 Dec 2018 15:49 #3589 by Super User
Replied by Super User on topic Attributes won't show
Hi,

maybe your attributes got different id-s. Then maybe you just need to check settings to see if they are turned off.

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17 Dec 2018 09:04 #3598 by Esther
Replied by Esther on topic Attributes won't show
Hi,
Sorry for the delayed answer. In the settings, the attributes are marked.
I checked some attributes through Products > Attributes, and those that I checked had same IDs. Anyway, there were more attributes added after the site was duplicated.
In the Settings, I tried to unselect all and save, and even re-calculate the memory, and then to select all - nothing shows...
Can it be anything else?

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17 Dec 2018 10:21 #3600 by Esther
Replied by Esther on topic Attributes won't show
One more thing. Previously, I tried to remove the plugin and put it back in, but it saves all the settings.
Maybe, there is a way to remove this plugin completely and then to make a new installation?

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17 Dec 2018 12:37 #3601 by Super User
Replied by Super User on topic Attributes won't show
Run this SQL from your DB:

DELETE FROM `wp_options` WHERE `option_name` LIKE 'PELM_%';

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17 Dec 2018 14:52 #3602 by Esther
Replied by Esther on topic Attributes won't show
Thank you, this helped :-)

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